Frequently Asked Questions

1. When installing our App on an Apple system, it prompts "Apple cannot check if it contains malicious software."
   This is because we have not yet enrolled in the Apple developer program, so this prompt will appear during installation. However, it does not mean our software has issues. The solution can be found in this article.
2. How can I use an Nvidia GPU to accelerate subtitle extraction?
   Currently, only Windows systems that meet certain requirements support using an Nvidia GPU to accelerate subtitle extraction. Please refer to SubsFast - Nvidia GPU Usage Guide.
3. Why does it prompt "subtitle extraction failed" when running on Windows?
   If your computer does not have an Nvidia graphics card, please ensure "Use Nvidia GPU" is UNCHECKED during extraction.
4. Why are the extracted subtitles in Traditional Chinese?
   You may have selected "auto detect" during extraction. Simply change it to "Simplified Chinese" to extract subtitles in Simplified Chinese.